Policies & Procedures

At MTC FutureReady, we’re committed to creating positive outcomes through transparent, ethical and high-quality services. Our policies and procedures help guide the way we work, ensuring we provide safe, respectful and inclusive experiences for the people and communities we support. We encourage you to explore the information available on this page to learn more about our standards, commitments and ways of working. If you have any questions or would like further information about a specific policy or procedure, our friendly Customer Care team is here to help. Please contact us on 1300 232 663 or email [email protected].